Privacy policy

Who we are

BLK Maintenance Solutions respects your privacy. This policy explains what we collect and your rights under UK data protection law.

What data we collect

We only collect what we need to run the business and this website. We do not sell your data or use ad trackers.

• Phone & WhatsApp — your number and message when you get in touch.
• Email — your address and message if you email us.
• Facebook — if you message us there, Meta handles data under their policy.
• Review form — name, rating, optional service, and review text.
• Published reviews — if approved, your first name and review may appear on this website.
• Cookie choice — saved in your browser so we remember your preference.
• Technical logs — basic security data from our host (not used to identify you).

How we use your data

Cookies & storage

Third parties

• Web3Forms — review form delivery. Their privacy policy
• Netlify — website hosting & security logs.
• Google Fonts — only if you accept cookies.
• Facebook / WhatsApp / MyJobQuote — their policies apply when you visit those links.

How long we keep data

• Enquiries — up to 2 years after last contact, or longer for business records.
• Reviews — while displayed, or until you ask us to remove them.
• Cookie preference — until you clear storage or change your choice.
• Hosting logs — typically 30–90 days.

Your rights

Under UK GDPR you can request access, correction, deletion, or object to how we use your data. You can also withdraw consent (for reviews) or complain to the ICO.

Contact us on 07724 904803 or blkmaintenancesolutions@gmail.com. We respond within one month.